Move part I complete ...

Noggle · Post by **Noggle** » Thu 15 Jun, 2006 2:08 am

Well, I am at my mom's house down south. Melanie got the job and is enjoying it. I am working hard on convincing mom that video games are necessary for human happiness, especially if one is to quit smoking. I have convinced her to let me bring my computer in the house and plug it in to run offline games ... internet access and online games may take some time. I will see if I can possibly join on a raid at Bhavak's house in the near future, just have to get in contact with him, and schedule it with Melanie, as she'd be taking the baby all night long. Anyway, I miss you guys, and hope to see you soon.

Turook · Post by **Turook** » Tue 20 Jun, 2006 9:26 pm

Wow Melanie.
I'll give you the address of a friends house to go rock.

Post by **Thoraf** » Fri 23 Jun, 2006 12:34 pm

Hehe nice work man. keep working on them but atm I'm using Noggle as my cleric bish on raids.

FKN SOE and their crap customer service.. been 7 days since I was escalated to tier 2 and have heard nothign from them

Mazia · Post by **Mazia** » Fri 23 Jun, 2006 1:45 pm

Time for a gentle nudge I would think

Noggle · Post by **Noggle** » Fri 23 Jun, 2006 3:07 pm

No worries boss, glad he's being put to some use. I'm wearing down my mom a bit I think, but she's still pretty vehement against it. Either way, I'll see ya when I see ya!

Post by **Thoraf** » Fri 23 Jun, 2006 7:23 pm

Maybe I"m being too gentle. Or they just pissed off with me and making me wait

It's not as effective as ringing people..

Customer (Mark O'Brien) 06/22/2006 03:17 PM
And waiting. 7 days a good escalation time normally for US companies? In Ausstralia it would be pathetic.

Customer (Mark O'Brien) 06/21/2006 02:15 AM
Still waiting...were you waiting for me to respond or something as the status was "waiting for customer"

I'm actually sorta surprised it wasn't auto closed for inactivity on my part.

Response (TSR Stan S.) 06/16/2006 12:49 AM
To further investigate this issue, your incident has been escalated to our Tier 2 Support Team. A Specialist will respond to this incident as soon as possible. Thank you for your patience.

Turook · Post by **Turook** » Mon 26 Jun, 2006 6:52 pm

Mazia · Post by **Mazia** » Tue 27 Jun, 2006 10:19 am

second tier support works well I see.... coff

Sonna · Post by **Sonna** » Tue 27 Jun, 2006 6:00 pm

/ponders what is 3rd tier support is like

Mazia · Post by **Mazia** » Tue 27 Jun, 2006 6:08 pm

Well it used to be me

but these days I just manage the tier 2 stuff....

Turook · Post by **Turook** » Thu 29 Jun, 2006 1:01 pm

That explains it then

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