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Move part I complete ...
Posted: Thu 15 Jun, 2006 2:08 am
by Noggle
Well, I am at my mom's house down south. Melanie got the job and is enjoying it. I am working hard on convincing mom that video games are necessary for human happiness, especially if one is to quit smoking. I have convinced her to let me bring my computer in the house and plug it in to run offline games ... internet access and online games may take some time. I will see if I can possibly join on a raid at Bhavak's house in the near future, just have to get in contact with him, and schedule it with Melanie, as she'd be taking the baby all night long. Anyway, I miss you guys, and hope to see you soon.
Posted: Tue 20 Jun, 2006 9:26 pm
by Turook
Wow Melanie.
I'll give you the address of a friends house to go rock.
Posted: Fri 23 Jun, 2006 12:34 pm
by Thoraf
Hehe nice work man. keep working on them but atm I'm using Noggle as my cleric bish on raids.
FKN SOE and their crap customer service.. been 7 days since I was escalated to tier 2 and have heard nothign from them
Posted: Fri 23 Jun, 2006 1:45 pm
by Mazia
Time for a gentle nudge I would think
Posted: Fri 23 Jun, 2006 3:07 pm
by Noggle
No worries boss, glad he's being put to some use. I'm wearing down my mom a bit I think, but she's still pretty vehement against it. Either way, I'll see ya when I see ya!
Posted: Fri 23 Jun, 2006 7:23 pm
by Thoraf
Maybe I"m being too gentle. Or they just pissed off with me and making me wait
It's not as effective as ringing people..
Customer (Mark O'Brien) 06/22/2006 03:17 PM
And waiting. 7 days a good escalation time normally for US companies? In Ausstralia it would be pathetic.
Customer (Mark O'Brien) 06/21/2006 02:15 AM
Still waiting...were you waiting for me to respond or something as the status was "waiting for customer"
I'm actually sorta surprised it wasn't auto closed for inactivity on my part.
Response (TSR Stan S.) 06/16/2006 12:49 AM
To further investigate this issue, your incident has been escalated to our Tier 2 Support Team. A Specialist will respond to this incident as soon as possible. Thank you for your patience.
Posted: Mon 26 Jun, 2006 6:52 pm
by Turook
Fkn.
Posted: Tue 27 Jun, 2006 10:19 am
by Mazia
second tier support works well I see.... coff
Posted: Tue 27 Jun, 2006 6:00 pm
by Sonna
/ponders what is 3rd tier support is like
Posted: Tue 27 Jun, 2006 6:08 pm
by Mazia
Well it used to be me
but these days I just manage the tier 2 stuff....
Posted: Thu 29 Jun, 2006 1:01 pm
by Turook
That explains it then