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Need help

Posted: Tue 27 Jul, 2010 2:27 pm
by Ezzeryen
i have a question i got a External Hard Drive that was working 2 days ago i think i over loaded it but now it isn't working i keep getting a error like

cannot copy file cannot read from source or disk

when i turn it off and on again i sometimes get to see the file i have one it but i cant do anything with them is there away somehow to get the data off the drive i guess it is going down hill fast

Posted: Tue 27 Jul, 2010 2:53 pm
by Tenam
A couple different guides I read recently said that simply turning a drive upside down can help in some cases. If that doesn't work, you can try putting it in the freezer (in a ziplock bag) for a few hours as well. With my limited knowledge of hard drives, I'd say the drive sounds doomed. I recently had an external HDD die, and nothing worked to save it. :(

Posted: Tue 27 Jul, 2010 3:06 pm
by Ezzeryen
yeah but there is some stuff i like to try and get off it but if i can't i can't hell it won't even format haha its trying to start up but dosn't get very far

Posted: Tue 27 Jul, 2010 3:30 pm
by Orlandith
It seemed like the driver mounted and dismounted. Could be driver issue or issue with the anti-virus or maybe firewall. Have you tried that on other computer? If they both do the same, the drive IO maybe hosed.

Posted: Tue 27 Jul, 2010 4:09 pm
by Ezzeryen
yeah i did i was cop[ying stuff to it when it stop working i formated computer and went back to windows xp from windows 7 i tested it on my wife computer that has xp too but wait till she gets home to try on the laytop that has windows 7 and see what happens

Posted: Tue 27 Jul, 2010 4:24 pm
by varutia
Can be a faulty power supply relating to the box itself or the power cable. My first external had a dodgy power cable and it would give the error message you have.

Personally I have seen more case related issues rather than disk itself.

Posted: Tue 27 Jul, 2010 11:18 pm
by Ezzeryen
We took it out of the box and plugged it into the computer the computer wouldn't start brother inlaw took it home to play with it