Gripe sheet.
Posted: Sun 24 May, 2009 9:49 pm
After every flight, UPS pilots fill out a form,
called a 'gripe sheet', which tells mechanics about problems with the
aircraft. The mechanics correct the problems; document their repairs on
the form.
some actual maintenance complaints submitted by UPS' pilots (marked with
a P) and the solutions recorded (marked with an S) by maintenance
engineers.
By the way, UPS is the only major airline that has never, ever, had an
accident.
P: Test flight OK, except auto-land very rough.
S: Auto-land not installed on this aircraft.
P: Something loose in cockpit
S: Something tightened in cockpit
P: Dead bugs on windshield.
S: Live bugs on back-order.
P: Autopilot in altitude-hold mode produces a 200 feet per minute
descent.
S: Cannot reproduce problem on ground.
P: Evidence of leak on right main landing gear.
S: Evidence removed.
P: DME volume unbelievably loud.
S: DME volume set to more believable level.
P: Friction locks cause throttle levers to stick.
S: That's what friction locks are for.
P: IFF inoperative in OFF mode.
S: IFF always inoperative in OFF mode.
P: Left inside main tire almost needs replacement.
S: Almost replaced left inside main tire.
P: Suspected crack in windshield.
S: Suspect you're right.
P: Number 3 engine missing.
S: Engine found on right wing after brief search
(I love this one!)
P: Aircraft handles funny.
S: Aircraft warned to straighten up, fly right and be serious.
P: Target radar hums.
S: Reprogrammed target radar with lyrics.
P: Mouse in cockpit.
S: Cat installed.
And the best one for last...
P: Noise coming from under instrument panel. Sounds like a midget
pounding on something with a hammer.
S: Took hammer away from midget.
called a 'gripe sheet', which tells mechanics about problems with the
aircraft. The mechanics correct the problems; document their repairs on
the form.
some actual maintenance complaints submitted by UPS' pilots (marked with
a P) and the solutions recorded (marked with an S) by maintenance
engineers.
By the way, UPS is the only major airline that has never, ever, had an
accident.
P: Test flight OK, except auto-land very rough.
S: Auto-land not installed on this aircraft.
P: Something loose in cockpit
S: Something tightened in cockpit
P: Dead bugs on windshield.
S: Live bugs on back-order.
P: Autopilot in altitude-hold mode produces a 200 feet per minute
descent.
S: Cannot reproduce problem on ground.
P: Evidence of leak on right main landing gear.
S: Evidence removed.
P: DME volume unbelievably loud.
S: DME volume set to more believable level.
P: Friction locks cause throttle levers to stick.
S: That's what friction locks are for.
P: IFF inoperative in OFF mode.
S: IFF always inoperative in OFF mode.
P: Left inside main tire almost needs replacement.
S: Almost replaced left inside main tire.
P: Suspected crack in windshield.
S: Suspect you're right.
P: Number 3 engine missing.
S: Engine found on right wing after brief search
(I love this one!)
P: Aircraft handles funny.
S: Aircraft warned to straighten up, fly right and be serious.
P: Target radar hums.
S: Reprogrammed target radar with lyrics.
P: Mouse in cockpit.
S: Cat installed.
And the best one for last...
P: Noise coming from under instrument panel. Sounds like a midget
pounding on something with a hammer.
S: Took hammer away from midget.
